Tidy Data — Support

Tidy Data maps your Shopify catalog and highlights the products that drift from their peers — wrong product type, inconsistent vendor spelling, draft-while-its-neighbours-are-active, missing from a collection, duplicate tags — then helps you fix them, with your approval, straight back into Shopify.

Get help

We reply to every message, usually within one business day.

Email support

Or write to info@qadan.com.au — please include your store URL and a short description (a screenshot helps).

Common questions

Is it safe? Will it change my products automatically?

No. Tidy Data never changes anything on its own. It shows you what looks inconsistent; you review each proposed change in a confirmation dialog and tick the ones you want before anything is written. Locked records (e.g. products in automated collections) are flagged and never touched.

What does it look at?

Six areas of your catalog: product type, vendor/brand, product status, collection hierarchy, collection membership, and tags. It reads only product and collection data — never customers, orders, or payments.

Does it store my data?

No. Your catalog is read on demand and held only in memory during your session, then discarded. See our Privacy Policy.

How do I uninstall?

From your Shopify admin, go to Settings → Apps and sales channels, find Tidy Data, and click Uninstall. All associated session data is deleted on uninstall.

A change I pushed still shows as needing fixing.

The app reads your catalog when it opens and re-reads it after a push. If a fixed item reappears after switching tabs, use the Refresh button to re-read your store — the change is already saved in Shopify.